Customer Service

If you wish to return any of our products for repair, please do so to:
David Clark Company
360 Franklin Street
Attention: Customer Service
Worcester, MA 01604
Phone: 1-800-298-6235
Email: service@DavidClark.com

Do not forget to include:

  1. Your Name
  2. Your return address
  3. A telephone number and an email address (We will send you an email when we receive your item and again when it is shipped back to you).
  4. A brief description of the problem.

We will make a complete evaluation of the unit and do our best to have it back in service as soon as possible. If there will be charges, we will, contact you for authorization before work is begun.

ALL EUROPEAN CUSTOMERS REQUIRING AN EASA-CERTIFICATION MUST RETURN THEIR HEADSETS TO HEADSET SERVICES LTD., OUR AUTHORIZED REPAIR FACILITY LOCATED IN ENGLAND. CONTACT INFORMATION FOR HEADSET SERVICES LTD. CAN BE FOUND AT THE 'INTERNATIONAL WARRANTY REPAIR FACILITIES' LINK BELOW.

Alaska \ International Warranty Repair Facilities

Aviation Headset Testing Instructions (Download .pdf file) Get Acrobat Reader
If you have Questions please call 1-800-298-6235 or E-Mail us service@davidclark.com Email us at service@DavidClark.com