Customer Service

If you wish to return any of our products for repair, please do so to:

David Clark Company

360 Franklin Street

Attention: Customer Service

Worcester, MA 01604

Phone: 1-800-298-6235

Email: service@DavidClark.com

Do not forget to include:
Your Name Your return address A telephone number and an email address (We will send you an email when we receive your item and again when it is shipped back to you). A brief description of the problem.
We will make a complete evaluation of the unit and do our best to have it back in service as soon as possible. If there will be charges, we will, contact you for authorization before work is begun. ALL EUROPEAN CUSTOMERS REQUIRING AN EASA-CERTIFICATION MUST RETURN THEIR HEADSETS TO AVIONIK STRAUBING GMBH, LOCATED IN GERMANY - OUR AUTHORIZED REPAIR FACILITY. CONTACT INFORMATION CAN BE FOUND AT THE 'WORLDWIDE WARRANTY REPAIR FACILITIES' LINK BELOW.
Worldwide Warranty Repair Facilities
Aviation Headset Testing Instructions (Download .pdf file)
If you have Questions please call 1-800-298-6235 or E-Mail us service@davidclark.com